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Showing posts with label dinner. Show all posts
Showing posts with label dinner. Show all posts

Tuesday, July 22, 2014

Cutting Corners Doesn't Cut Costs.



As someone that is personally out and about in the food service industry, I have opportunity to see things that I really wish I didn't. I spent over twenty years in "operations." I have personally cooked food, waited on customers, cleaned drains (with toothbrushes), scrubbed toilets, and even wiped fecal matter off the walls (Yes - for some reason, certain customers feel compelled to do this...).

When I was a manager and eventually an Operating Partner, I wanted to operate my establishment in a manner that I could be certain the food was safe. This meant keeping the employees trained and the facility clean. I am astounded when I go out to conduct food safety inspections! I'm not speaking of working dirt. I can look beyond that issue. I am referring to total disregard for public health. I was so naïve in my early years I thought everyone had the same standards I did... silly me!

When money is tight and owners/managers start to make cuts, typically the first items cut are training and cleaning supplies. This makes no sense to me. It's a fact that well-trained staff contribute more profit to your bottom line. It's also a fact the customers don't like to visit dirty restaurants. Again a loss of clientele is going to take away from your bottom line. So, how do we change this thought process? How do we change the mentality of what they don't know won't hurt them (when in fact it can kill you)?  How do we make those who don't seem to care, care? I don't pretend to have the answers to all of these questions; nor, do I intend to throw everyone into this preverbal boat. But, I do know that we have many issues that need to be corrected as a whole and it starts at the top - with attitude.

Mold around edge of freezer 
Unidentifiable meat product, improper storage, filthy floor 
Uncovered product, cardboard in box, contaminated 
Unidentified meat product
Grapes
Stove

Thursday, March 20, 2014

Food Service Gloves: Good or Bad?


You stop into a deli for lunch, and your sandwich maker rings up your order wearing gloves and goes right back to making sandwiches. You may ask, “Aren’t you required to wash your hands before preparing food?” She answers, “No. I have gloves on.” Many establishments require employees to wear gloves to protect customers, and many workers believe that gloves will keep their hands clean. It does; but now a filthy, bacteria-laden glove is in contact with your food. This is one of many ways food can be contaminated with improper glove use.
Introduced around 20 years ago, food service gloves were intended to reduce the risk of contamination. A study of average food service glove use in 2007 and 2010 found that hand washing is less likely to occur when employees were wearing gloves. If the hands underneath are dirty, the gloves will do little to protect against contamination. Instead, the risk of contamination is higher with the use of gloves, which can be a breeding ground for bacteria. Nothing good is happening in there where it’s warm and sweaty.
Additionally, using food service gloves is very wasteful. If used properly, employees can go through a dozen pairs of disposable gloves in an hour. Not only is the influx of waste bad for the planet, it is also expensive. In the preparation of food, a cook or server can be managing several different foods at once. If they are touching raw meat, they are required to change gloves before moving on to another type of food. If they open a refrigerator, cough, sneeze, or touch any contaminated surface, they need to change their gloves. If employees change their gloves as often as needed, the food will take longer to prepare.
Gloves aren’t all bad news. There are situations where using gloves is important, such as preparing sushi. Handling raw fish requires special care and gloves make it easier to do so. For example, if one customer orders shellfish and the next has a food allergy, gloves make it easier for them to switch materials safely. Although they may provide a false sense of security, gloves may also give customers a perception of cleanliness of your business.
There are many types of gloves available, all with pros and cons. Latex gloves provide a tight fit, more dexterity and can withstand heat, but some people have a severe allergy. These have also been banned in three states. Nitrile gloves are durable and offer dexterity, but contain a toxic chemical known as DEHP. Polyethylene is inexpensive but cannot withstand heat and tear easily. Vinyl gloves are an appropriate alternative to latex, but can begin leaking as soon as employees put them on.
A good awareness of food safety, cross contamination and a basic responsibility to the dining public are good places to start with reducing contamination. The Center for Disease Control (CDC) recommends revising food prep methods as an alternative to requiring food service gloves. Revisions would limit the number of times the worker would need to touch raw meat or other contaminating surfaces.
As a part of the food service industry, restaurateurs have the opportunity to make a positive impact on this issue. Whether you decide to use gloves or not, committing to making your food safe is important. Train your staff the correct way to use gloves and to maintain proper hand hygiene. Have all the necessary equipment needed to make your kitchen safe. Always have an abundant supply of gloves in the food prep area or plenty of soap and towels near your sink.